Member Appeals and Inquiries

Please send your general inquiries to:

Horizon Blue Cross Blue Shield of New Jersey
PO Box 820
Newark, NJ 07105-0820

You may also contact a Member Services Representative by signing in to Member Online Services and using the My Messages or Live Chat tools.

Please send your member appeal, with all supporting documents to:

Appeals Department
Horizon Blue Cross Blue Shield of New Jersey
PO Box 317
Newark NJ 07105-0317

Remember to include your Horizon BCBSNJ member ID number, full name and contact information on all documents.