Contact Us

Our broker partners have access to the Horizon Broker Portal to access client information and perform transactions including:

Enrollment
- Add a new subscriber
- Update a dependent
- Remove a dependent
- Reinstate products

Access payment information
Billing inquiries
ID card requests
Update group contact information
And more

For technical issues, brokers should call 1-888-777-5075, select prompt 5, and then choose:

Prompt 1 to reset a Member Maintenance password or for other technical support
Prompt 2 for help with entering enrollment in Member Maintenance or help with other Member Maintenance questions

To reset a Member Maintenance password or for other technical support, brokers may also send an email to BrokerSupport@HorizonBlue.com.

To get answers to other customer inquiries, brokers should call 1-800-355-BLUE (2583)