Our broker partners have access to the Horizon Broker Portal to access client information and perform transactions including:
For technical issues, brokers should call 1-888-777-5075, select prompt 5, and then choose:
- Prompt 1 to reset a Member Maintenance password or for other technical support
- Prompt 2 for help with entering enrollment in Member Maintenance or help with other Member Maintenance questions
To reset a Member Maintenance password or for other technical support, brokers may also send an email to BrokerSupport@HorizonBlue.com.
To get answers to other customer inquiries, brokers should call 1-800-355-BLUE (2583)