Information Technology

The Information Technology (IT) division is comprised of the following departments:

The Business Solutions Group includes a team of Divisional Information Leaders and their staffs who ensure:

• Technology investments address key business needs across Horizon BCBSNJ's business and corporate units
• IT engages with and creates value and client satisfaction, and communicates effectively throughout the Company
• Improvements in the way business requirements are defined to support IT initiatives

IT Architecture enables the Company to plan for:

• Business transformation through technology and standardization
• Developing and driving the technology capabilities roadmap around the key domains of:
  • Company Architecture
  • Data Architecture and Governance
  • Digital Solutions
  • Business Process Management
  • Capacity Management

Business Management is responsible for IT:

• Business Development
• Strategic Initiatives (including partnerships with other Blue Plans)
• Financial Management
• Vendor Management
• Metrics and Reporting
• Governance (including Compliance, Audit, Risk and Training)

Enterprise Project Management Office (EPMO) is responsible for end to end project delivery by:

• Guiding the methodology and delivery of projects throughout the Company
• Ensuring that programs and projects throughout the Company are delivered on time, on budget and within scope
• Ensuring that the Company’s project portfolio is in line with Horizon BCBSNJ's strategic goals

System Development is responsible for:

• Developing new applications, enhancing existing applications, break fix activities, and level 3 support for over 200 applications in our environment
• Software Quality Assurance

IT Infrastructure and Operations supports:

• Systems/Data Center
• Networks and IT Security
• Messaging
• Desktop Engineering
• IT Service Desk
• Production Support