Information Technology


The Information Technology (IT) division addresses key business needs across the company. IT drives systems strategy and enables the divisions to leverage cutting edge technology to enhance the member experience.

The Information Technology (IT) division is comprised of the following departments:

The Business Solutions Group includes a team of Divisional Information Leaders and their staffs who ensure:

  • Technology investments address key business needs across Horizon BCBSNJ's business and corporate units
  • IT engages with and creates value and client satisfaction, and communicates effectively throughout the Company
  • Improvements in the way business requirements are defined to support IT initiatives

IT Architecture enables the Company to plan for:

  • Business transformation through technology and standardization
  • Developing and driving the technology capabilities roadmap around the key domains of:
    • Company Architecture
    • Data Architecture and Governance
    • Digital Solutions
    • Business Process Management
    • Capacity Management

Business Management is responsible for IT:

  • Business Development
  • Strategic Initiatives (including partnerships with other Blue Plans)
  • Financial Management
  • Vendor Management
  • Metrics and Reporting
  • Governance (including Compliance, Audit, Risk and Training)

Enterprise Project Management Office (EPMO) is responsible for end to end project delivery by:

  • Guiding the methodology and delivery of projects throughout the Company
  • Ensuring that programs and projects throughout the Company are delivered on time, on budget and within scope
  • Ensuring that the Company’s project portfolio is in line with Horizon BCBSNJ's strategic goals

System Development is responsible for:

  • Developing new applications, enhancing existing applications, break fix activities, and level 3 support for over 200 applications in our environment
  • Software Quality Assurance

IT Infrastructure and Operations supports:

  • Systems/Data Center
  • Networks and IT Security
  • Messaging
  • Desktop Engineering
  • IT Service Desk
  • Production Support