Our Mission, Values and Core Competencies
We are the leading health insurer in New Jersey, trusted by generations of families and businesses. We are dedicated to enriching the lives and health of our members and the New Jersey communities we serve, because we live and work here too.
At Horizon BCBSNJ, we empower our members to achieve their best health by leading with strength, integrity and innovation to generate substantial improvements in health care quality, affordability and member experience.
At Horizon BCBSNJ, we care for our members, act with integrity, work hard and respect one another.
The following competencies represent a common set of behaviors that help to define our corporate culture and how we achieve our goals and serve our members.
COLLABORATION
We make both our internal and external customers and their needs a primary focus of our actions. We believe developing and sustaining effective and collaborative working relationships is essential to what we do at Horizon BCBSNJ.
COMMUNICATING WITH IMPACT
Thinking outside the box to create new products, processes and services adds value and ensures we are consistently setting industry standards while improving the healthcare experience for our members.
CUSTOMER FOCUS
We set and maintain high performance standards in order to accomplish our goals.
DEVELOPING SELF & OTHERS
Our ability to proactively predict and respond to change ensures our organizational effectiveness.
DRIVING FOR RESULTS
Frequent and transparent communication with our customers and our employees allows for the most informed and impactful decision making.
