Our Mission, Values and Core Competencies
We are the leading health insurer in New Jersey, trusted by generations of families and businesses. We are dedicated to enriching the lives and health of our members and the New Jersey communities we serve, because we live and work here too.
Our Mission
We empower our members to achieve their best health.
Our Vision
We are New Jersey’s health solutions leader driving innovations that improve health care quality, affordability and member experience in the markets we serve.
The following competencies represent a common set of behaviors that help to define our corporate culture and how we achieve our goals and serve our members.
COLLABORATION
We make both our internal and external customers and their needs a primary focus of our actions. We believe developing and sustaining effective and collaborative working relationships is essential to what we do at Horizon BCBSNJ.
COMMUNICATING WITH IMPACT
Thinking outside the box to create new products, processes and services adds value and ensures we are consistently setting industry standards while improving the healthcare experience for our members.
CUSTOMER FOCUS
We set and maintain high performance standards in order to accomplish our goals.
DEVELOPING SELF & OTHERS
Our ability to proactively predict and respond to change ensures our organizational effectiveness.
DRIVING FOR RESULTS
Frequent and transparent communication with our customers and our employees allows for the most informed and impactful decision making.
