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Download the COVID-19 (Coronavirus) Resource Guide (as of June 28, 2021), created especially for our valued customers.

Our Members Can Get Care Anytime, Anywhere

Applies to: Fully insured markets

It’s easy to put off doing the things we should do to maintain our physical and mental health. But getting needed care is important. That’s why we give our members the tools they need to get care anytime, anywhere.

Horizon members can get care after registering at and the Horizon Blue app1 through:

  • Horizon CareOnlineSM: Members can make a telemedicine appointment with Horizon CareOnline2 and connect with a U.S. board-certified, licensed doctor in minutes on their computer or mobile device. Telemedicine can be a good option for a member to get care for common health problems when they can’t get to their doctor’s office.
  • Nurse Chat: Members can also get answers to their health questions, 24/7, from a registered nurse through our Nurse Chat, a feature of our 24/7 Nurse Line. With Nurse Chat, members can get the information they need at no cost, even when making a call isn’t convenient.

Members can register today for digital access
Members can register at to access their health plan information online. The same access to health plan details is also available to members through the Horizon Blue app.

We want our members to know how much more they get with their Horizon health plan. That’s why, over the next few months, we’ll continue to share information to help them take care of themselves and their loved ones — that’s how we’re here for our members, now and always.

Published on: June 21, 2021, 05:13 a.m. ET
Last updated on: July 27, 2021, 09:23 a.m. ET