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Now's a Great Time to Start Using Electronic Billing

Applies to: Small Employer market

At Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ), we’re always looking for ways to make it easier for our customers to do business with us — especially during challenging times like these.

If you have clients who aren’t taking advantage of electronic billing and payment, now’s a great time for them to start. It’s a secure and convenient way for them to receive their billing statement, pay premiums, and to track and share billing history, invoices and more.

How to Switch from Print to Electronic Billing

It’s easy to get started with electronic billing. You can sign in to Broker Online Services and follow the steps below. Or, your client can sign in to our secure Employer Online Services web portal at HorizonBlue.com/Employers.

After signing in to either Broker Online Services or Employer Online Services:

  • Choose Manage Customers, then Billing & Payments.
  • Choose Electronic Billing, and enter the Account Number, Group Number and Subgroup Name.
  • Click Search. You’ll see a message saying: The account number does not have the E-bill notification enabled. Do you wish to enable it?
  • Select Yes, and then click Save. The account is now enrolled in electronic billing.

After enabling electronic billing for an account, the account will no longer receive print bills.

If a client wishes to return to print billing, follow the steps above. The message will now read: The account number already has the E-bill notification enabled. Do you wish to disable it? Select Yes to disable, and then click Save.

For technical assistance, please call the Horizon BCBSNJ eService Desk at 1-888-777-5075, weekdays, from 7 a.m. to 6 p.m., Eastern Time.

Published on: October 12, 2020, 15:39 p.m. ET
Last updated on: June 8, 2021, 02:15 a.m. ET