Helping our members in a time of need earns us #1 in the J.D. Power ranking for Member Satisfaction among Commercial Health Plans in New Jersey for the fourth time in five years
Applies to: All Commercial markets
Over the last 18 months, it’s become clear how our members rely on quality health care and service in a time of need.
And now, we are honored that Horizon BCBSNJ has earned the top spot in the J.D. Power ranking for Member Satisfaction in New Jersey for the fourth time in five years. We received the state’s highest ranking in the key drivers of Cost, Provider Choice and Customer Service.
During a year in which a global pandemic turned all our lives upside down, this recognition is especially meaningful.
Our customers can rest assured that we will continue to be there for them when they need us most. Now and always.