Skip to main content

Horizon Care Management Plus℠

We know you’re busy — but we also know it’s hard to be your best when you’re not feeling well. Your Horizon Care Manager can help.

  Horizon Care Management Plus℠


Welcome to Horizon Care Management Plus℠, an advanced level of support from Nurse Case Managers who work with providers to put your needs front and center.

It’s personalized support for complex conditions, with nurses and a team of health professionals collaborating with your doctors and clearing your path to better health. They’ll provide education and resources. They can help you maximize your plan benefits and minimize out-of-pocket costs.

They work with a care team made up of registered dietitians, social workers, pharmacists and behavioral health specialists to address your specific health needs. It’s a more proactive and preventive approach to health care that identifies your complex care needs as early as possible.

A Case Manager will:

  • get to know you
  • be well-versed in your treatment plan
  • offer one-on-one support and guidance

So you can feel confident to make decisions about your care.

Horizon Care Management Plus Integrated support for complex conditions.

Call 1-888-621-5894

Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross Blue Shield Association. Case managers cannot diagnose or treat you. They can assess your needs based on your physicians’ diagnosis and treatment plan and assist you in learning how to navigate the health care system, educate you about your benefits, teach you about your medical conditions, identify your health goals, identify community resources to assist you and provide guidance so that you can learn to manage your health in a manner that aligns with your physicians’ treatment plans. Horizon Care Management Plus℠ does not take the place of medical care from a physician. You should direct questions and concerns about your health to your physicians. If there is a medical emergency, call 911.

If you or a covered dependent has an acute or chronic health condition, enrolling in the Horizon Care Management Plus program can help you achieve your best health. Your Horizon Care Manager is a Horizon Blue Cross Blue Shield registered nurse who can:

  • Regularly monitor your medical situation and work with your doctors and caregivers to help manage your medical needs.
  • Schedule regular calls with you to discuss your health and possible ways to improve it.
  • Access additional health care professionals, including a registered dietitian and behavioral health specialist, to support your health needs.
  • Help you understand your benefits and navigate the health care system, so you can get the most from your benefits.

Your Horizon Care Manager can help you and your covered dependents with various acute and chronic health conditions, including:

  • Asthma
  • Cancer
  • Back pain
  • Diabetes
  • Heart conditions
  • High blood pressure
  • Musculoskeletal disorders (carpal tunnel syndrome, back pain and more)
  • Pain management

Horizon Care Managers cannot diagnose problems or recommend specific treatment. They are not a substitute for your doctor’s care. Services are not an insurance program and may be discontinued at any time. Always speak with your doctor before starting an exercise program or diet.