SMS/Texting Terms and Conditions
Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) offers members the ability to receive communications via text messaging. Interested members can enroll for the service through the online member portal, by texting a short-code or by calling our Member Services department. At enrollment, a member must provide a mobile phone number and specify the types of messaging they would like to receive.
You may opt-in to Horizon BCBSNJ’s texting services by signing in to HorizonBlue.com to manage your preferences or by contacting our third-party vendor via email at firstname.lastname@example.org or via phone at 1-877-736-3898. By opting-in to this program, you agree to receive text messages from Horizon BCBSNJ or a contract third-party vendor based on your selected account preferences.
To opt-out of a Horizon BCBSNJ texting campaign, reply STOP, QUIT, END, CANCEL, UNSUBSCRIBE or REMOVE from your mobile device. You will not receive any additional messages from the program you opt-in to unless you opt-in again.
Message frequency will vary based on program participation. Standard message and data rates apply.
Participating carriers include: Alltel®, Associated Carrier Group (ACG), AT&T®, Boost Mobile®, Cincinnati Bell®, Cricket®, Google Voice, MetroPCS®, Nextel®, Rural Carrier Group, Sprint®, Tier 2/3 Carrier Group, T-Mobile®, U.S. Cellular®, Verizon Wireless®, and Virgin Mobile USA.
Horizon BCBSNJ and any of our contracted third party vendors will not be liable for any delays in the receipt of any SMS messages connected with any Horizon BCBSNJ texting/SMS program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator to your mobile device.
If you opt-in to any of our healthcare management and/or care coordination programs, please note that text messages may include protected health information (PHI). Since text messaging is not encrypted, there is a risk this information could be intercepted or viewed by third parties, including others who have access to your device. Opting to receive text messages from Horizon BCBSNJ is done at your own risk.
NEITHER HORIZON BCBSNJ NOR ITS EMPLOYEES, AGENTS, SUCCESSORS, AND/OR ASSIGNS MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, ADEQUACY, QUALITY, COMPLETENESS, OR TIMELINESS OF ANY INFORMATION CONTAINED OR SENT VIA TEXT MESSAGING PROGRMAS. FURTHER, HORIZON BCBSNJ SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCONSEQUENTIAL DAMAGES TO THE USER, OR A THIRD PARTY ARISING FROM THE USE OR RELIANCE UPON THE INFORMATION CONTAINED IN TEXT MESSAGES, OR ANY OTHER LINKED WEBSITE, INCLUDING WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, OR LOST DATA, EVEN IF HORIZON BCBSNJ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE FORM OF THE ACTION.