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Alerts

Technical Difficulties

Horizon BCBSNJ's Member Portal is currently experiencing technical issues and you may have difficulty accessing your information. We apologize for the inconvenience and appreciate your patience as we work to address the problem.

Medical Review Institute of America (MRIoA) Data Breach

This privacy incident affected certain Horizon members that resulted in the disclosure of their personal information.

Have a billing question? We’re here for you.

If you bought your coverage directly from Horizon BCBSNJ or through the Exchange and need help with your premium bill, we’re here to help.

Prescription Help Available for Those Impacted by Tropical Storm Ida

Horizon has made accommodations to provide extended relief for Commercial market members who live in New Jersey and were impacted by Tropical Storm Ida.

Member Portal Issue

Members are receiving a technical error when requesting a one-time pin to complete the multi-factor authentication process on the Member Portal. We apologize for the inconvenience.

Member Portal Maintenance

Horizon BCBSNJ's Member Portal & Mobile App will undergo scheduled maintenance beginning at 06/25/21 from 8 PM until 8 AM Sunday 06/27/21. You may not be able to sign into your account information during this time. We apologize for the inconvenience and appreciate your patience.

Horizon BCBSNJ Member Portal Scheduled Maintenance

Horizon BCBSNJ's Member Portal will undergo scheduled maintenance beginning at 8 p.m. April 23, 2021 until 8 a.m. April 26, 2021. We apologize for the inconvenience and appreciate your patience.

Member Portal Maintenance

Horizon BCBSNJ's Member Portal will undergo scheduled maintenance beginning at 8 p.m. February 5, 2021 until 1 a.m. February 6, 2021. We apologize for the inconvenience and appreciate your patience.

Member Portal Intermittent Login Error

Some users may experience intermittent issues logging into their secure account. We appreciate your patience as we work on a solution.

Attention:

You have until January 31, 2021 to apply for Individual health care coverage effective February 1, 2021