Skip to main content

Alerts

California Wildfires Update

Horizon Blue Cross Blue Shield is working to ensure that all members who are impacted by the California wildfires have continued access to care.

Scheduled Maintenance for Portals

Horizon BCBSNJ’s portals will undergo scheduled maintenance beginning at 12:01 a.m. Saturday September 29, 2018 until 6 p.m. Saturday, September 29, 2018. This includes, Member, Provider, Broker and Employer portals. During this time, you may experience intermittent issues with some transactions. We apologize for the inconvenience and appreciate your patience.

Hurricane Florence Update: September 14, 2018

Horizon Blue Cross Blue Shield of New Jersey is working to ensure that all members who are impacted by Hurricane Florence have continued access to care.

Member Online Services Scheduled Maintenance

Horizon BCBSNJ's Member Online Services will undergo scheduled maintenance beginning at 6 p.m. Friday August 24, 2018 until 8 a.m. Monday August 27, 2018. During this time, you may experience intermittent issues with some transactions. We apologize for the inconvenience and appreciate your patience.

Member Online Services - FSA/HRA issues

We are currently experiencing technical issues on the Member Online Services site with the FSA and HRA account functions. Click on this message to learn more.

Scheduled Maintenance on Our Customer Portals

Horizon BCBSNJ's customer portals will undergo scheduled maintenance beginning at 6 p.m. Friday May 18, 2018 until 8 a.m. Monday May 21, 2018. During this time, you may experience intermittent issues with some transactions. We apologize for the inconvenience and appreciate your patience.

Member Online Services Maintenance

Horizon BCBSNJ’s Member Online Services will undergo scheduled maintenance from 6 p.m. Friday, April 20, 2018 through 8 a.m. Monday, April 23, 2018.

Protecting our Members’ Reserves

Reserves protect our more than 3.8 million members against risk and ensure we can pay claims when the unexpected happens.

Vendor's print error causes issues with certain members' Explanation of Benefits statements

Command Marketing Innovations (CMI) is a vendor performing work for Horizon BCBSNJ. There was a privacy incident affecting certain Horizon BCBSNJ members that resulted in the disclosure of personal information.