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Alerts

Prescription Help Available for Those Impacted by Tropical Storm Ida

Horizon has made accommodations to provide extended relief for Commercial market members who live in New Jersey and were impacted by Tropical Storm Ida.

Member Portal Issue

Members are receiving a technical error when requesting a one-time pin to complete the multi-factor authentication process on the Member Portal. We apologize for the inconvenience.

Member Portal Maintenance

Horizon BCBSNJ's Member Portal & Mobile App will undergo scheduled maintenance beginning at 06/25/21 from 8 PM until 8 AM Sunday 06/27/21. You may not be able to sign into your account information during this time. We apologize for the inconvenience and appreciate your patience.

Horizon BCBSNJ Member Portal Scheduled Maintenance

Horizon BCBSNJ's Member Portal will undergo scheduled maintenance beginning at 8 p.m. April 23, 2021 until 8 a.m. April 26, 2021. We apologize for the inconvenience and appreciate your patience.

Subscriber Settlement

Get more information about the recent Blue Cross Blue Shield subscriber settlement.

Member Portal Maintenance

Horizon BCBSNJ's Member Portal will undergo scheduled maintenance beginning at 8 p.m. February 5, 2021 until 1 a.m. February 6, 2021. We apologize for the inconvenience and appreciate your patience.

Member Portal Intermittent Login Error

Some users may experience intermittent issues logging into their secure account. We appreciate your patience as we work on a solution.

Member Portal Maintenance

Horizon BCBSNJ's Member Portal will undergo scheduled maintenance beginning at 8p.m. November 20, 2020 until 8a.m. November 23, 2020. We apologize for the inconvenience and appreciate your patience.

Security Alert

We have seen an increase in theft of credentials from unknown sources. To help keep your account secure, we recommend that you change your password the next time you sign in to your account, even if you are not prompted to do so.