Scheduled Maintenance on Our Customer Portals

Horizon BCBSNJ's customer portals will undergo scheduled maintenance beginning at 6 p.m. Friday May 18, 2018 until 8 a.m. Monday May 21, 2018. During this time, you may experience intermittent issues with some transactions. We apologize for the inconvenience and appreciate your patience.

Member Online Services Maintenance

Horizon BCBSNJ’s Member Online Services will undergo scheduled maintenance from 6 p.m. Friday, April 20, 2018 through 8 a.m. Monday, April 23, 2018.

Protecting our Members’ Reserves

Reserves protect our more than 3.8 million members against risk and ensure we can pay claims when the unexpected happens.

Vendor's print error causes issues with certain members' Explanation of Benefits statements

Command Marketing Innovations (CMI) is a vendor performing work for Horizon BCBSNJ. There was a privacy incident affecting certain Horizon BCBSNJ members that resulted in the disclosure of personal information.