If you have a question regarding:

• Claim Status	• Eligibility
• ID Cards	• Referrals and Authorizations

This information is available by registering for and utilizing our secure Member Online Services.

If you have any questions about your benefits not addressed on the secure Member Online Services website, please call the toll-free member services number located on your ID card.

• NJ DIRECT 1-800-414-SHBP (7427)
• NJ PLUS 1-800-414-SHBP (7427)
• Behavioral Health/Substance Abuse (NJ DIRECT/NJ PLUS) 1-800-991-5579
• Traditional Plan 1-800-414-SHBP (7427)
• Prescription Drug Plans 1-866-881-5605
• Caremark Specialty Pharmacy Services 1-800-237-2767
• Horizon Dental Choice Plan 1-800-4DENTAL (433-6825)